Advances in automation and Artificial Intelligence (AI) are transforming the world of work at an unprecedented pace. As providers of work, and as drivers of both the creation of new technologies and their application in the workplace, expectations for business to steer the future in a positive direction are great - but a clear and forward-looking view on appropriate business action has been absent from the debate.
The disruptive effects of advances in automation and artificial intelligence on jobs and social systems is the subject of intense public interest. Predictions abound on the scale of jobs that will be created, lost or displaced, generating fears of jobless growth, income inequality and social instability.
The challenge is further compounded by global trends of climate change, rising inequality, shifting demographics, migration pressures, increasing urbanization and political backlash against globalization.
Understanding the consequences of new technologies on work and taking a positive and proactive approach to shaping the Future of Work will allow companies to balance what is technologically possible with what is socially viable and sustainable in the long term. And responding to people’s desire for income security, flexibility, opportunity and meaning will become a critical differentiator for employers, in search of the best candidates for the future.
WBCSD’s Future of Work project’s aim is to: